Impossible d'installer Skype [Skype pour Mac OS X]
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Impossible d'installer Skype

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Bonjour,

Pas très doué en informatique, j'ai besoin de vos conseils pour un problème d'installation de skype.

j' ai un Imac intel core 2 Duo avec OS 10.6.8

Lorsque je veux installer skype, j'obtiens le rapport d'erreur suivant:

Process: Skype [636]
Path: /Applications/Skype.app/Contents/MacOS/Skype
Identifier: com.skype.skype
Version: 5.2.0.1523 (5.2.0.1523)
Code Type: X86 (Native)
Parent Process: launchd [110]

Date/Time: 2011-07-16 04:34:21.186 +0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6

Interval Since Last Report: 132971 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: 9F8FCF57-3D2B-47B5-BB86-91E5BC39CCE5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000007541536e
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
objc_msgSend() selector name: alloc


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x91fcdf87 objc_msgSend + 23
1 com.skype.skype 0x000348c1 0x1000 + 211137

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x930ce382 kevent + 10
1 libSystem.B.dylib 0x930cea9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x930cdf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x930cdcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x930cd781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x930cd5c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00ffc1cc ebx: 0xbffffbb4 ecx: 0x00ff1208 edx: 0x7541534e
edi: 0x00000000 esi: 0x00000000 ebp: 0xbffffb48 esp: 0xbffffb08
ss: 0x0000001f efl: 0x00210206 eip: 0x91fcdf87 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x7541536e

Binary Images:
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0x132e000 - 0x132eff7 libignitor.dylib ??? (???) <2B3AB8CD-2F40-F2F6-BCAF-6FBDC220FA58> /usr/lib/libignitor.dylib
0x1500000 - 0x15b5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) /usr/lib/dyld
0x90044000 - 0x900e4fff com.apple.Bluetooth 2.4.5 (2.4.5f3) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x900e5000 - 0x901e7fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
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0x9031b000 - 0x9035ffe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x903a2000 - 0x903a2ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x90c38000 - 0x90c42ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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0x90ca8000 - 0x90ca8ffb libffi.dylib ??? (???) <58985323-6EC6-9AD2-B9F0-8787C0B2791C> /usr/lib/libffi.dylib
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0x90d00000 - 0x90d82ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
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0x9288f000 - 0x92908ff7 com.apple.PDFKit 2.5.1 (2.5.1) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
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0x92adc000 - 0x92ae0ff7 IOSurface ??? (???) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92ae1000 - 0x92b5bfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x947b1000 - 0x947ccff7 libPng.dylib ??? (???) <4C105512-6FA8-2AE0-D058-6A8AA00F9DA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x94857000 - 0x9487bff7 libJPEG.dylib ??? (???) <0C406884-DAAF-0409-2659-9D1602D752D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x94ae5000 - 0x94bf1ff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x94ea6000 - 0x94eecff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x96a26000 - 0x96ab8fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x96aec000 - 0x96aecff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x96aed000 - 0x96bfcfe7 com.apple.WebKit 6533.21 (6533.21.1) <87AFEE12-270F-2D84-1B93-81DF1DA47A7F> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x96bfd000 - 0x96c1efe7 com.apple.opencl 12.3.6 (12.3.6) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x96c1f000 - 0x96c62ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96c63000 - 0x96c64ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x96c65000 - 0x96cbdfe7 com.apple.datadetectorscore 2.0 (80.7) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x96cbe000 - 0x96cceff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x96cd6000 - 0x96d19ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x96d1f000 - 0x96d20ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96d4f000 - 0x96d4fff7 com.apple.quartzframework 1.5 (1.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96d50000 - 0x96fb6ff7 com.apple.security 6.1.2 (55002) <64A20CEB-E614-D35F-7B9F-246BCB25BA23> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96fb7000 - 0x96fc2ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x971a0000 - 0x971d3ff7 com.apple.AE 496.5 (496.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x971e2000 - 0x9727afe7 edu.mit.Kerberos 6.5.11 (6.5.11) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9727b000 - 0x9729dfef com.apple.DirectoryService.Framework 3.6 (621.11) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x972b1000 - 0x97312fe7 com.apple.CoreText 151.10 (???) <5C2DEFBE-D54B-4DC7-D456-9ED02880BE98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x9731e000 - 0x9733afe3 com.apple.openscripting 1.3.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9733b000 - 0x9733fff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x97340000 - 0x97442fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.framework/Versions/A/MeshKitIO
0x97443000 - 0x9744dfe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9744e000 - 0x97679ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x976a6000 - 0x976e0ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
0x976e1000 - 0x976eaff7 com.apple.DiskArbitration 2.3 (2.3) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x976eb000 - 0x97762ff3 com.apple.backup.framework 1.2.2 (1.2.2) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9786a000 - 0x97c9fff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x97ca0000 - 0x97ce9fe7 libTIFF.dylib ??? (???) <10F7E21B-EC59-6594-004F-798DA3F37789> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97cea000 - 0x97d3aff7 com.apple.framework.familycontrols 2.0.2 (2020) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x97d3b000 - 0x97d50fff com.apple.ImageCapture 6.1 (6.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x97d51000 - 0x97e1cfef com.apple.CoreServices.OSServices 359 (359) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x97e1d000 - 0x97ec5ffb com.apple.QD 3.36 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x97f02000 - 0x97fbafeb libFontParser.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x97fbb000 - 0x980e8ffb com.apple.MediaToolbox 0.484.52 (484.52) /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x980e9000 - 0x98226fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x98227000 - 0x9863dff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9869a000 - 0x989baff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x989bb000 - 0x98a77fff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x98a80000 - 0x98a86fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x98a87000 - 0x98c02fe7 com.apple.CoreFoundation 6.6.5 (550.43) <10B8470A-88B7-FC74-1C2F-E5CBD966C051> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98c03000 - 0x98c03ff7 com.apple.Cocoa 6.6 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98c51000 - 0x98ceefe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x98dac000 - 0x98e58fe7 com.apple.CFNetwork 454.12.4 (454.12.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98e59000 - 0x98e9eff7 com.apple.ImageCaptureCore 1.1 (1.1) /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x98ef3000 - 0x99946ff7 com.apple.WebCore 6533.21 (6533.21.1) <04C66A67-4CF2-5F4B-4EA3-00E67B0F9411> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x99947000 - 0x9995fff7 com.apple.CFOpenDirectory 10.6 (10.6) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x99960000 - 0x99bd1fef com.apple.Foundation 6.6.7 (751.62) <5C995C7F-2EA9-50DC-9F2A-30237CDB31B1> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99bd2000 - 0x99d54fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) /usr/lib/libicucore.A.dylib
0x99d7f000 - 0x99d83ff7 libGIF.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x99d84000 - 0x99de1ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xc0000000 - 0xc000bff7 +com.growl.growlframework 1.2 (1.2) /Applications/Skype.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0xd0000000 - 0xd0003ff7 +com.skype.skypeframework ??? (2.8.0.620) /Applications/Skype.app/Contents/Frameworks/Skype.framework/Versions/A/Skype
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931,51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: USB OPTICAL MOUSE, 0x093a (Pixart Imaging, Inc.), 0x2510, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 5



Désolé pour la longueur
Si quelqu'un peut m'aider, ce serait sympa
J'ai passé Onyx mais rien n'y fait

Bon week end

Date de publication : 16/07/2011 02:40
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Re: Impossible d'installer Skype
Modérateur
De 50°02'06.71" N - 5°39'51.53" E
Groupe :
Membres
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Messages: 2936
Bonjour,

À vue de nez, on dirait un souci au niveau du partage de bibliothèques. Mais je ne suis pas un geek velu du crashlog !

À ce stade, plein de questions et pas de réponse...

Est-ce que ta version de QuickTime est à jour + celle de Safari ?

Si oui, as-tu fait les opérations basiques sur Mac en cas de soucis :
- réparation des autorisations du DD ?
- réinitialisation de la PRAM/NVRAM ?
- redémarrage du Mac ?
Onyx est passé, d'accord; mais pour quelles opérations ?

As-tu déjà installé et fait tourner sans souci sur cet ordi une version plus ancienne de Skype ?

Date de publication : 16/07/2011 10:54
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On ne se connaît pas ? ===> Message instantané d'abord, s'il vous plaît.
Ne comptez pas sur une réponse à un appel direct... même multirépété.
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